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Burak Buyukdemir

One question that reveals product-market fit


Brainwaves by Burak Büyükdemir

Field notes from 26 years of investing in early-stage startups.

March 11, 2026

The 40% rule

· · ·
The 40% Rule

Sean Ellis asked one question to thousands of users. The answer changed how we measure startups forever.

"How would you feel if you could no longer use this product?"

If 40% or more say "very disappointed," you have product-market fit. Below 40%, you don't.

Simple. Brutal. Honest.

I've used this test with dozens of portfolio companies. The results are always revealing. And often painful.

Most founders think they have product-market fit because:

→ They have users (who never come back)
→ They have revenue (from one big contract)
→ They have growth (from spending on ads)

None of these are product-market fit. They're traction theater.

Real product-market fit feels different:

Customers pull the product out of your hands. Support tickets are about expanding usage, not fixing bugs. Word-of-mouth drives growth without you spending a dollar. Churn is close to zero.

The 40% rule works because it measures something no metric dashboard captures: emotional dependency.

If you're below 40%, don't scale. Don't raise. Don't hire.

Instead:

1) Talk to the users who said "very disappointed." Understand WHY.
2) Find what they have in common. That's your real target customer.
3) Double down on the features they love. Cut everything else.

The fastest path to product-market fit isn't building more features. It's finding the people who already love what you have. And building only for them.

· · ·
The Complete Framework for Startup Pitches

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Until next time,

Burak

Founder & Solo GP, Startupist Ventures Fund

Burak Büyükdemir

Burak Büyükdemir

Founder & Solo GP, Startupist Ventures Fund · Startup Istanbul

Founder of Etohum & Startup Istanbul. Solo GP at Startupist Ventures. 26+ years building startup ecosystems across 170 countries.

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Startup Istanbul · Istanbul, Turkey

Burak Buyukdemir

Entrepreneur, VC, and storyteller. I invest in early-stage startups worldwide, share candid lessons from 20+ years in tech, and spotlight founders shaping the future. Join 100,000+ readers each week.

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